How do I book my online appointment?

On the letter sent by Dr. Suazo in mid-February 2016, you were given your family and/or your personal online booking credentials. Please Contact Us to retrieve it if you do not have it.

The first time you use these credentials when booking your visit under the  Online Booking section, you will be asked to enter your User Name and Temporary password; then you will have to provide your email address and the password of your choice. Please enter your primary email address that you check most frequently as appointment updates and changes will be sent to that email address.

For families, each family member would have been sent their own username and temporary password.  However, please note that you may use one account to manage some or all of your family members’ appointments, as desired.

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Why did Dr. Suazo decide to open up a Micro Practice?

Dr. Suazo wanted to be able to provide quality care to her patients without the financial burden of sustaining a large medical office operation and to decrease the administrative work load associated with seeing many patients each day. Learn more about the micro practice benefits by going to Benefits under the About Us Section.

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Why are front desk hours reduced?

This type of practice relies on a “virtual front desk” that runs 24/7.

Front desk staff hours are intended to assist patients without internet access and to orient patients on this care delivery model.

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Why do I have to pay for medical forms and uninsured services?

Uninsured services are not covered by the BC Health Insurance Plan.

The clinic working hours are intended to discuss and address your medical concerns and to focus on your health. Therefore your doctor works on completing your forms and uninsured requests mostly during her weekends. 

There are some physicians that may not charge for these types of services despite the extra effort and time required. We believe that this becomes an administrative burden and a detriment to your physician’s well-being when he/she is not compensated. Remember that your physician’s main interest and enjoyment is in practicing medicine, not in doing paper work or administrative tasks. You are asked to pay for these services as you would pay your notary, accountant, lawyer, advisor, naturopath, chiropractor, psychologist, etc. for their uninsured services. 

You may check the list of uninsured services and the proposed fees developed by Doctors of BC here

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Are you accepting new patients?

We are currently not accepting  new patients, but from time to time we have availability to accept them. I you do not have a family physician,  please contact us to inquire.

Thank you for your interest.

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